Introduction
partHive ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our PartHive component inventory management service.
Information We Collect
Personal Information
When you register for PartHive, we collect:
- Username and email address
- Password (encrypted and never stored in plain text)
- Payment information (processed securely through Stripe)
Component Data
When you use PartHive, you provide:
- Component inventory information (names, descriptions, quantities, etc.)
- Organization structure (rooms, storage units, drawers, bins)
- Usage and activity data
Automatically Collected Information
We automatically collect:
- Log data (IP address, browser type, access times)
- Device information
- Usage statistics and analytics
How We Use Your Information
We use collected information to:
- Provide and maintain the PartHive service
- Process your transactions and manage subscriptions
- Send you service-related communications
- Improve and optimize our service
- Detect and prevent fraud or abuse
- Comply with legal obligations
Data Security
We implement industry-standard security measures to protect your data:
- All data is encrypted in transit using SSL/TLS
- Passwords are hashed using bcrypt
- Regular security audits and updates
- Secure data centers with access controls
- Payment information is processed through Stripe and never stored on our servers
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We use third-party services (Stripe for payments, hosting providers) who are contractually obligated to protect your data
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: When you explicitly consent to sharing
Your Rights
You have the following rights regarding your data:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Export: Download your inventory data in JSON format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at [email protected]
Cookies and Tracking
We use cookies and similar technologies to maintain your session and improve your experience. You can control cookies through your browser settings, but some features may not function properly without them.
Data Retention
We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we permanently delete your data within 30 days, except where retention is required by law.
Children's Privacy
PartHive is not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If we discover such data has been collected, we will delete it immediately.
International Users
PartHive is hosted in the United States. By using our service, you consent to the transfer of your data to the United States. We comply with applicable data protection laws including GDPR for European users.
GDPR Rights (European Users)
If you are in the European Economic Area (EEA), you have additional rights under GDPR:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate data
- Right to Erasure: Request deletion of your data ("right to be forgotten")
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a machine-readable format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time
Legal Basis for Processing:
- Contract performance (providing the service)
- Legitimate interests (improving security, preventing fraud)
- Consent (marketing communications)
Data Protection Officer: [email protected]
CCPA Rights (California Residents)
California residents have additional rights under CCPA:
- Right to Know: What personal information we collect and how it's used
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt out of the sale of personal information (we do not sell your data)
- Right to Non-Discrimination: Equal service regardless of exercising privacy rights
Categories of Information Collected:
- Identifiers (username, email, IP address)
- Commercial information (subscription history)
- Internet activity (usage data, log data)
We do not sell personal information to third parties.
To exercise CCPA rights, contact: [email protected]
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the service. Your continued use of PartHive after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]